RemoteCARE

Keeping your I.T. running

How would your business survive with no access to Servers, PCs or laptops? If your system went down, what would the impact be on your business?

Chalks RemoteCARE helps look after your I.T. by providing a continuous service health check through the following:

  • Building a clear picture of each workstation
  • Producing reports on issues
  • Highlighting potential risks
  • Updating and upgrading software
  • Enhancing performance
  • Reducing downtime
  • Providing on-going support

This all helps you to concentrate on growing your business and increasing your profits.

The solution

We monitor, maintain and support your Servers, PCs and laptops for you so that you can focus what you do best.

Chalks RemoteCARE consists of three separate building-blocks that can be built up over time to give your Servers, PCs and laptops complete support.

MONITORING

MAINTENANCE

SUPPORT

Constant health checks

Identifies issues early on

Keeps your business running

Automatic patches and updates

Improves PC performance

Helps you to work smarter

Combines monitoring and maintenance

Helpdesk support

Reduces downtime

Many customers start with monitoring and then, once we have worked in partnership to build up an understanding of current I.T. infrastructure, they move on to the full support package so we can provide improvements to performance.

What does it cover?

  • Backup
  • Antivirus
  • Disk Space
  • Networking
  • External Websites
  • Email system
  • Security
  • Hardware
  • Performance

What can you expect from each service?

Service What it does Benefits
Monitoring Checks status of your workstations continuously

Builds up a clear picture of each workstation

Provides daily reports

Automatic health check

Work undertaken remotely

Identifies issues early on

Helps work out where improvements can be made

No drain on in-house resources

Maintenance Provides updates and upgrades

Allows work to be carried out remotely

Virtual technician – no need for an extra person in the office

Improves performance

Helps you work smarter and faster

Cost effective solution per workstation

Support Extension to monitoring and maintenance service

Helpdesk support

Ideal for companies with no in-house team

Value for money

Less downtime

IT issues resolved quickly

More efficient use of resources

How does it work?

Set up is quick and easy. We’ll happily come in and give you a demo, or you can even opt for a free trial to see how it all works. Just give our team a call and they will talk through with you how it works. They can either come in to your offices or set it up remotely.